About This Experience

In Central Otago: Your wine-certified guide meets you at or near your Queenstown accommodation, and a short drive later you're in Gibbston — home to top-rated wineries, award-winning winemakers and delicious Pinot Noir. Across roughly six hours you'll taste more than 18 cool-climate wines, reds and whites both, educated and entertained with local winemaking facts and stories. • Gibbston Valley Winery — one of the region's founding wineries, with a guided tour through New Zealand's largest underground wine cave • Kinross — a range of wines across multiple labels, plus extra time for lunch (ordered and paid on the day) • Mt Rosa Wines — a smaller owner-operated winery just below the Nevis Bluff; the mulled wine is a customer highlight • Ayrburn — a final tasting in a beautifully restored farm building in one of Queenstown's most vibrant precincts A personal small-group tour with other wine lovers. Locations are subject to change; any substitution will be an equally great cellar door with delicious wines.

Highlights

• ✓Four boutique cellar doors in the Gibbston wine region
• ✓More than 18 cool-climate wines, reds and whites
• ✓Guided tour of New Zealand's largest underground wine cave
• ✓Small group hosted by a wine-certified guide, with accommodation pickup

Meeting Point

47 Camp Street

Languages

Cancellation Policy

Altitude Tours Terms and Conditions Who we are: Altitude Tours Ltd, is a New Zealand-owned business trading out of Queenstown. 1.0 Bookings 1.1 Once you have clicked ‘process my booking’ your credit card will be charged the full amount owing in New Zealand dollars. A window will then appear allowing you to check your booking details. Please email us immediately if any details are incorrect. A sales consultant will then process your booking request and send your confirmation via email promptly. Please note that our office hours are 6:30am – 6.00pm 7 days. 1.2 This booking confirmation becomes your proof of payment. 1.3 If you are unsure which tour or services you require, please contact one of our experienced Queenstown based sales consultants for advice before you finalize your booking. 1.4 The business name that will appear on your credit card statement will be Altitude Tours. 2.0 Cancellation, Changes and No Shows 2.1 If a booking is cancelled by Altitude Tours Ltd and you are unable to reschedule, you can contact us for a full refund. Please explain the reason for the refund and the person you spoke to. We will then credit your card the refund amount and email you with confirmation. 2.2 If you need to reschedule, change or cancel your booking you will need to contact Altitude Tours Ltd via phone or email to get authorization to do so. To avoid cancellation charges, all cancellation or change requests are to be made at least 48 hours prior to your departure date/time. 2.3 Change & Cancellation Protection (CCP). When purchasing an Altitude Tours experiences online, some experiences give you the ability to purchase CCP to give you peace of mind and flexibility to cancel your tour up until 6pm the day prior to departure. When purchased, as long as you contact us by 6pm the day prior to your tour date, you can choose to change to another date or use the value towards another Altitude Tours small group experience. Wish to cancel altogether for a refund? If you choose to do this, CCP allows you to claim a 75% refund which would be processed back to the card used at the time to make your booking. How it works: Altitude Tours must be notified of a cancellation or change request either via email at info@altitudetours.co.nz or phone (NZ) +64 3 441 4788. CCP is not travel insurance. Altitude Tours does not take any responsibility or cover for any out-of-pocket expenses caused before, during, or after travel. CCP is limited only to the value of the experience booked and paid for via Altitude Tours at the same time the CCP was purchased. CCP is only available prior to the completion of your transaction and cannot be purchased retrospectively. CCP is non-refundable. Group Bookings & Private Charters (Excluding Milford Business Class) 2.4 Cancellations received more than 7 days before the booked start time will be refunded in full. 2.5 Cancellations received between 7 days and 48 hours before the booked start time will receive a 50% refund. 2.6 Cancellations received within 48 hours of the booked start time, or no shows on the day, will not receive any refund. Daily Tours (Excluding Milford Business Class) 2.7 Cancellation outside of 48 hours will receive a full refund. Cancellation inside of 48 hours no refund. 2.8 Altitude Tours Ltd reserves the absolute right to cancel any service as a result of weather conditions, insufficient numbers or any other unforeseen event or circumstances. In this instance, you can choose to reschedule or request a full refund from Altitude Tours Ltd. Milford Business Class 2.9 The Milford Business Class Experience is operated in conjunction with RealNZ and follows a separate cancellation policy as outlined: 100% cancellation fee applies for cancellations made within 24 hours of departure. For direct bookings, including those exceeding a group size of 10: Full refund for cancellations made at least 24 hours prior to departure. 100% cancellation fee applies for cancellations made within 24 hours of departure. For group bookings of 10 or more made through an agent or for Conference & Incentive groups: 100% refund for cancellations made 7 days or more before departure. 50% cancellation fee for cancellations made between 6 days and 24 hours before departure. Third Party Extra Consideration 2.10 If you book an experience in conjunction with an extra (e.g., a jet boat ride, scenic flight, helicopter flight, glacier explorers, or heli-hike), please note that these are operated by third-party providers and are separate from the core Altitude Tours product. If an Altitude Tour is operating but a third-party provider cancels (typically due to poor weather), you will receive a refund for the extra activity portion of your booking. However, your core tour will proceed as scheduled. No refund will be provided for the main tour portion outside of our cancellation policy. If you choose to cancel 48 hours before departure, you will receive a full refund as per our cancellation policy. Cancellations Due to Travel Restrictions or Unforeseen Circumstances 2.11 If your tour cannot be attended due to government-imposed travel restrictions, pandemic-related health issues, or other unforeseen circumstances beyond your control, and it falls within the cancellation period stated above, we will honour the booking value as credit for 12 months. 3.0 Extended terms and conditions 3.1 Altitude Tours Ltd accepts no responsibility for any loss or additional expenses arising from changes, delays or cancellations of the services provided. 3.2 We advise that all tours may carry a degree of risk and that by participating in the tour or service provided by Altitude Tours Ltd you are expressly assuming those risks personally and are releasing Altitude Tours Ltd from any liability, claims, losses, damages or expenses. Contact us If you have any questions related to this statement or any data protection concerns, or would like to exercise your rights, please contact us at Info@altitudetours.co.nz or 03 441 4788