Last Updated: January 3, 2025
1. Introduction
Wine Trails ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Service.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly, including:
- Account Information: Name, email address, profile picture
- Payment Information: Processed securely through Stripe (we do not store full credit card details)
- Profile Data: Bio, location, wine preferences, sommelier credentials
- Content: Tours you create, reviews you write, forum posts
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent on the platform
- Device Information: IP address, browser type, operating system
- Location Data: GPS coordinates when using tour features (with your permission)
- Cookies: We use cookies to enhance your experience and analyze usage patterns
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our Service
- Process transactions and send purchase confirmations
- Personalize your experience and recommend relevant tours
- Communicate with you about updates, promotions, and support
- Analyze usage patterns and improve our platform
- Prevent fraud and ensure security
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Stripe (payment processing), SendGrid (email delivery), hosting providers
- Tour Creators: When you purchase a tour, creators may see aggregated analytics (not personal details)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing
- Regular security audits and updates
- Access controls and authentication
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing emails
- Data Portability: Request your data in a machine-readable format
To exercise these rights, contact us at support@winetrails.io.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Deliver personalized content and recommendations
You can control cookies through your browser settings, but disabling them may limit functionality.
8. Children's Privacy
Our Service is not intended for users under 21 years of age (legal drinking age in the United States). We do not knowingly collect information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately.
9. International Users
Wine Trails is based in the United States. If you access our Service from outside the U.S., your data may be transferred to and processed in the United States, which may have different data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of the Service after changes constitutes acceptance.
11. Contact Us
For questions about this Privacy Policy or our data practices, contact us:
Email: support@winetrails.io
Website: winetrails.io
By using Wine Trails, you acknowledge that you have read, understood, and agree to this Privacy Policy.